Book Review: Understanding Other People

Saturday, September 12, 2009 Posted by Dina N

Understanding Other People by Beverly D. Flaxington aims to help readers stop being frustrated by the actions of others and take charge of their own reactions. The book focuses on what the author calls the five secrets to human behavior:
  • It's all about me
  • Behavioral styles that come between us
  • Values speak louder
  • Don't assume I know what you mean
  • I'm okay; you are most definitely NOT okay
The book is well-written and easy to follow. It is as much about understanding other people as it is about understanding ourselves. When we communicate with another person, we bring a lot of baggage to the table: our own preconceptions, knowledge, and values, our past experiences and current expectations. This book helped me see why we sometimes overreact and feel as if others are just pushing our buttons - but in fact, they are not and it just seems that way to us. Understanding our own filters and respecting those of others can teach us better communication skills and more tolerance, while avoiding unnecessary conflict and misunderstandings.

Understanding Other People is a relatively small volume - at about 100 pages, it does not take long to read. However, to get the most benefit from this book, I recommend that you read it slowly and take time to reflect on each chapter. You can find it on as well as at book retailers.

Special thanks to the author and to Bostick Communications for providing a review copy.

About the book
ISBN: 978-0615272290
Publisher: ATA Press
Date of publish: April 13, 2009
Pages: 104
S.R.P.: $15.95

About the author
Bev Flaxington is a corporate consultant who is also an experienced behavioral expert and hypnotist, coach and mom. She is an adjunct professor at Suffolk University who has taught "Dealing with Difficult People", a unique course about how people understand each other, interact and improve communications.


  1. Vered - Blogger for Hire said...

    "It is as much about understanding other people as it is about understanding ourselves." Exactly. And isn't it empowering, to understand why we react the way we do?

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